You can give us a call
Monday to Friday: 9am to 4pm

Jones - Europe

To ensure fast delivery, provide your correct address on our <a href="https://www.jonessnowboards.com/content/206-contact-us">Customer Service</a> as soon as possible.Check your tracking information on our <a href="https://www.jonessnowboards.com/content/205-faq">Help Center Page</a>, and contact the shipping company if needed to arrange pickup.

To ensure fast delivery, provide your correct address on our Customer Service as soon as possible. Check your tracking information on our Help Center Page, and contact the shipping company if needed to arrange pickup.

Update my shipping address

Shipping & Deliveries

Track my order

Shipping countries & costs

My package gets lost or arrives damaged

What to do if you received a wrong item

Payment Methods

How can I return my order?

What can I return?

Will I get a return label?

Do I have to pay for the return?

How do I ship the package back?

When will I receive my refund?

Can I Exchange, Cancel, or Change My Order?

I received the wrong item. What should I do?

Cancel & Returns

Snowboards FAQ

Snowboard Bindings FAQ

Splitboards FAQ

Splitboard Skins FAQ

Splitboard Poles FAQ

Outerwear FAQ

Bags FAQ

Gear FAQ, Tips, Care & How-To Guides

Warranty

Spare Parts & Repairs

Warranty  & Spare Parts

Product Availability

How do I apply promo/discount codes?

Shopping Help

Pro Program

Affiliate Program

Pro & Affiliate Programs

Do you have a job for me?

I'm rad, will you sponsor me?

How do I get stickers?

Where can I get a catalog?

Jones Logos

Distributors

General Information

Find a Store & Demo Centers

Contact Us

Product Registration (Warranty Extension)

Update my shipping addressUpdated 2 months ago