Jones - Europe

<h3 id="isPasted">Can I exchange a product?</h3>We do not offer direct exchanges.Return your item and place a new order if you need a different size or product.<hr><h3 id="can-i-cancel-or-change-my-order">Can I cancel or change my order?</h3>Unfortunately, we cannot cancel or modify orders once placed.You can return the item after delivery using:<ul><li style="font-size: 14px;">Orders before August 26, 2025:&#xA0;<a href="https://form.123formbuilder.com/6506112/webstore-return-jones">Old Return Form</a></li><li style="font-size: 14px;">Orders on or after August 26, 2025:&#xA0;<a href="https://returns.richcommerce.co/return/new?utm_source=merchant_panel&amp;c=jonessnowboardseu29">RETURN FORM</a></li></ul>

We do not offer direct exchanges. Return your item and place a new order if you need a different size or product. Unfortunately, we cannot cancel or modify orders once placed. You can return the item after delivery using:

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Can I exchange a product?

Can I cancel or change my order?

Can I Exchange, Cancel, or Change My Order?Updated a month ago

Can I exchange a product?

Can I cancel or change my order?