Designed with purpose, engineered to last. Every Jones product purchased from an authorized dealer is backed by our warranty against defects in materials and craftsmanship. → Jones Warranty Program

Designed with purpose, engineered to last.Every Jones product purchased from an authorized dealer is backed by our warranty against defects in materials and craftsmanship.&#x2192; <a href="https://www.jonessnowboards.com/pages/jones-snowboard-spitboard-apparel-and-backpacks-warranty">Jones Warranty Program</a>

Warranty

We’ve got you covered with a full range of spare parts to keep your equipment performing season after season. → Shop Spare Parts. Some repairs can be done at home with the right tools and a little know-how. For step-by-step advice, check the Gear FAQ

We&#x2019;ve got you covered with a full range of spare parts to keep your equipment performing season after season.&#x2192; <a href="https://www.jonessnowboards.com/collections/spare-part">Shop Spare Parts</a><h3 id="diy-repairs">DIY Repairs</h3>Some repairs can be done at home with the right tools and a little know-how. For step-by-step advice, check the Gear FAQ, where you&#x2019;ll find repair tips and care guides for each product category.

Spare Parts & Repairs

Jones - Europe

Learn how our warranty works, and find spare parts to keep your gear in top shape.

Warranty  & Spare Parts

Track my order

Shipping countries & costs

Update my shipping address

My package gets lost or arrives damaged

What to do if you received a wrong item

Payment Methods

Shipping & Deliveries

How can I return my order?

What can I return?

Will I get a return label?

Do I have to pay for the return?

How do I ship the package back?

When will I receive my refund?

Can I Exchange, Cancel, or Change My Order?

I received the wrong item. What should I do?

Cancel & Returns

Snowboards FAQ

Snowboard Bindings FAQ

Splitboards FAQ

Splitboard Skins FAQ

Splitboard Poles FAQ

Outerwear FAQ

Bags FAQ

Gear FAQ, Tips, Care & How-To Guides

Product Availability

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Shopping Help

Pro Program

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I'm rad, will you sponsor me?

How do I get stickers?

Where can I get a catalog?

Jones Logos

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Product Registration (Warranty Extension)